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This document outlines the privacy policies of the Centre for Energy and Greenhouse Technologies (CEGT) regarding its management of personal information. CEGT is committed to promoting confidence in the manner in which personal information is handled by us. The statement that follows explains how CEGT collects, uses, discloses and protects your information.
CEGT is bound by, and committed to supporting, the National Privacy Principles (NPPs) set out in the Privacy Amendment (Private Sector) Act 2000 which came into force in December 2001.
Collection of Information
CEGT receives and stores information you provide us (in writing, by phone, by e-mail or enter on our website) for applications, registrations or administration processes.
CEGT will endeavour, wherever it is lawful and practicable, to provide you with the option of not identifying yourself or not providing personal information when entering transactions with us. However, we may not be able to deliver complete services to you where full and complete information, as requested, is not provided by you.
No personal information is collected when an individual browses our web site anonymously, that is, when personally identifiable information is not required by an individual to gain access to our web site.
When you look at the CEGT web site, our Internet Service Provider collects:
your internet provider address
the referer domain name
cookies (which do not store personally identifiable information)
the date and time of your visit and time on the site,
the pages you accessed and documents downloaded
the type of browser you are using.
Personally identifiable information such as name and contact details (including e-mail addresses) are only collected when you make an enquiry, book for a conference or event.
Information collected is kept for as long as it is needed to provide services and products requested by you. When your information is no longer needed for these purposes, we will destroy or permanently render anonymous any information held about you.
Use and Disclosure of Information
We will only collect and store information about you that is necessary to provide you with services and for improving our services to you. The information may also be disclosed to other parties such as those contracted to operate and maintain CEGT databases, provide IT support services, distribute CEGT information and manage conferences and events.
CEGT does not permit these parties to use information about you for any other purpose than to perform the services that CEGT has instructed them to provide. A confidentiality agreement must be signed by all suppliers, agents and third party companies before CEGT discloses any personal information about you.
CEGT will not, without your consent, disclose personal information for any purpose (a secondary purpose) other than for the main purpose (primary purpose) of fulfilling our business commitments to you, except where:
1. it is required or authorised by law or for purposes of law enforcement and matters directly related to law enforcement or the prevention of unlawful activity;
2. the secondary purpose is related to the primary purpose (or directly related when sensitive information is involved) and there is a reasonable expectation that we would use or disclose the information in the circumstances; or
3. CEGT reasonably believes it is necessary to prevent any serious and imminent threat to any person's life, health or safety or the public's health or safety.
Otherwise we will not disclose your personal information to any other party without your consent.
Relationships with Third Parties
To provide web site browsers with a more valuable online service, CEGT provides links to third party sites that provide additional information and/or promote additional products and services. In these instances, CEGT takes all reasonable steps to ensure that these parties have an adequate privacy policy. Understandably, the privacy policy of a third party, which may be based within or outside Australia, might be different to that of CEGT and it is advisable that you carefully review any third party's privacy policy before using their site and/or products and/or services.
Security and Storage of Personal Information
All our data is stored in written and/or electronic form and we maintain physical, electronic and procedural safeguards to protect your personal information. We restrict access to personal information to those employees and third party providers who need to know that information in order to deliver our products and services efficiently and effectively.
The security of any information (including personal information) downloaded and stored on your PC/Server etc is the responsibility of the individual. The individual providing information (including personal information) via the CEGT website is responsible for the correct configuration of the hardware and software he/she uses to access the CEGT website, along with the physical security and maintenance of that equipment.
Notwithstanding that we take all reasonable steps to protect your personal information, we cannot guarantee the security of any data you disclose online. You can help keep your personal information secure by keeping any password you use on our website strictly confidential and by logging off when you have finished using the CEGT website.
Whilst CEGT cannot guarantee that any unauthorised access, disclosure, loss, misuse or alteration to your data will not occur, we will take all reasonable steps to prevent such occurrences.
The CEGT website does not provide facilities for the secure transmission of information across the Internet. Accordingly, you accept the inherent security implications of dealing online over the Internet and will not hold CEGT or its agents or suppliers responsible for any breach of security.
Cookies - CEGT may use cookies to personalise and simplify your access to and use of our website. A cookie is a small data file that is downloaded from our website and stored in a text file on your hard drive. The information is made up of a string of letters and numbers which uniquely identifies your computer and any user name or password that you may have already registered on our web site. This information is used to authenticate or identify whether you are registered on our website, without requiring you to re-enter details each time you log on to our website. Cookies, as used by CEGT, cannot be used to obtain any other information on you or on your hard drive.
Cookies may also be used to "track" or "follow" your movement through our website. This will be used to determine which areas of our website are the most popular so that we can improve access to relevant information on our services and make your online experience more informative and worthwhile. Information which may be collected when you use the CEGT website is included in the section 'Collection of Information' above.
If at any time you do not wish to accept Cookies or wish to delete existing Cookies, you may manually configure your browser to refuse Cookies or you may manually delete existing Cookies from your hard drive (each browser is different, so check the 'Help' menu of your browser to learn how to change your Cookie preferences.) If you reject all Cookies, you may not be able to use areas of the CEGT website that require you to "sign in," and you may not be able to take full advantage of all services.
Accessing and Correcting your Information
CEGT endeavours to keep all personal information, collected and stored in its database systems, correct and accurate. You may at any time request access to the information we have collected from you and to change personal information that is incorrect.
To do so please send an email to privacyofficer@cegt.com.au or contact the Privacy Officer at the address given below. We will endeavour to meet or advise of the outcome of a request within 7 business days of receipt.
We will need to validate the identity of anyone making an access request, to ensure that we do not provide any information to anyone who does not have the right to that information.
Complaints and Disputes
If you believe that CEGT has breached the privacy policies, as outlined in this document, you can raise this with the CEGT Privacy Officer. We will investigate all complaints and respond to you within 14 days.
If you have any inquiries regarding this Privacy Statement or a complaint please contact:
Privacy Officer
Centre for Energy and Greenhouse Technologies
GREEN Inc.
50 Northways Road
PO Box 320
Churchill, Victoria 3842
Phone: (03) 5122 1941
Fax: (03) 5122 1248
Email: privacyofficer@cegt.com.au
Liability
CEGT will use reasonable endeavours to protect and keep confidential any personally identifiable information in its possession in relation to its applicants, service users or website visitors. If any confidential or personally identifiable information is accessed by a third party, whether by negligence or otherwise of CEGT, its agents, suppliers, contractors, related bodies corporate, affiliates or associated parties, to the extent permitted by law, CEGT is not liable for any loss, damage, costs, liability or other form of contribution.
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